Privacy Policy - Redseven

Redseven is a registered trade mark and trading style of a group of companies which includes Redseven Ltd, Bargain Travel Bureau Ltd, and First Service Corporate Travel Ltd, The Weekend Company Ltd (together “Redseven”, we and us.)

Your Information

Redseven is careful to treat the privacy of its customers with care and due regard to the laws of the United Kingdom. Your personal data will only ever be used as outlined here. We do not sell, or rent your data to any other 3rd party, however we may contact you with items of interest via one of our companies or brands from time to time. We may pass your details to our carefully selected commercial partners, if you give us permission to do so.

In order to provide you with services, we may collect personal information about you from our website, telephone conversations, emails and written and verbal communications.

The personal data we collect is that you provide as a result of:

• Placing a reservation with us
• Making an enquiry online
• Telephone conversations
• Email or written communication
• Participating in a Redseven holiday programme
• Participating in a Redseven competition, survey, etc.
• Making a purchase on the website.
• Sending an enquiry to one of the administration email addresses.
• Requesting our information via subscription

The data you provide can include, but is not limited to, your name, address, details of purchase made and credit card used. We may also record details of any disability or health and dietary needs you, or members of your party may have at the time of booking an event or service. We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations.

Disclosure of your information

In order to provide our products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These will include, for example, delivery organisations and mailing houses. In these circumstances, we will ensure that your information is properly protected and that it is only used in accordance with this policy.

Your rights to access your personal information

You have the right to receive a copy of the personal information that we hold about you. We charge a small fee towards the cost of administering any request you make. The current fee is £20.00.

How we will use your information

We will keep the information you provide with other information we have from your dealings with us secure (whether the information is paper based or held in our computerised databases) and will use it to:

Administer any services and/or products we provide you with

Understand your preferences and profile so that we can improve the services we offer and to enable us to provide you with offers that we believe will be of interest to you

Offers and Opportunities

Redseven teams up with a selection of carefully chosen commercial partners to bring customers a diverse range of opportunities and offers at competitive prices. Redseven and/or these commercial partners would like to contact you with details of offers by post, telephone, text/picture/video message, digital television, fax or by email and these commercial partners may let us know if you have expressed an interest in their offers. You are under no obligation to buy anything, however, if you would not like to be contacted, you can unsubscribe at any time. Instructions will be given each offer you receive.

Please note, if you do opt out of receiving information, we will be unable to keep you informed of new services, products, events or special offers that may interest you, which means you may miss out on great deals and bargains and the latest products and ideas.

You can change your mind at any time by contacting us through our website or by following the instructions set out with each offer you receive.

Monitoring Calls

We may monitor or record telephone calls for security purposes and to improve the quality of our services to you.

Consent

By submitting your details to us you will be indicating your consent permitting us to send marketing offers and communication to you by post, telephone, text/picture/video message, digital television, fax and email; unless you have indicated an objection to receiving such messages by ticking one or both of the above boxes. You also confirm that you are entitled to disclose information about anybody else you mention in your application / reservation and have informed them how their information will be used, and indemnify Redseven should any details be provided by you without the knowledge or permission of such persons.

Links

Please note, this website may contain links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.